1. INTRODUCTION
We are a company based in Santiago Island that rents out light vehicles. Please read this privacy policy, giving your consent to both documents in order to be allowed to use our services.
2. STORAGE LOCATION FOR DATA COLLECTED
We are a company based in Cyprus and operate web servers hosted in France. Our hosting provider OVH adheres to the Privacy Shield between the EU and the United States, ensuring that your data is stored securely and in compliance with the GDPR.
REGISTRATION DATA
If you register on our site, we will store your preferred username and e-mail address, as well as any additional personal information added to your user profile. You can view, edit or delete your personal information at any time (except by changing your username). Site administrators can also view and edit this information.
PURCHASE DATA
To receive product support, simply contact us at simplycar.contact@gmail.com
Your purchase codes will be stored along with the support due dates and your user data. This is necessary so that we can provide downloads, product support and other customer services to you.
SUPPORT DATA
If you have registered on our website and have a valid support account. You can contact us via our email address for any support requests simplycar.contact@gmail.com.
COMMENTS
When you leave comments on the site, we collect the data displayed in the comments form, as well as the IP address and browser user agent string to help spam detection.
CONTACT FORM
Information submitted via the contact form on our website is sent to our corporate email address, hosted by Hubspot, in compliance with the EU / US “Privacy Shield” policy and you can find more information about it here: Hubspot Privacy Policy.
These submissions are kept for customer service purposes only, they are never used for marketing purposes or shared with third parties.
GOOGLE ANALYTICS
We use Google Analytics on our website to anonymously report on website usage. Thus, no personalized data is stored. If you wish to opt out of Google Analytics tracking your behavior on our website, please use this link: Canceling Google Analytics.
BUSINESS USE OF PERSONAL DATA
We use your personal information in the following cases:
Verification / identification of the user while using the site;
Providing technical assistance;
Sending updates to our users with important information to inform them of news/changes;
Verify account activity to prevent fraudulent transactions and ensure security
of our customers’ personal information;
Customize the site to make your experience more personal and engaging;
Ensure the smooth running of general performance and administrative functions.
SIZED CONTENT
EMBEDDED CONTENT
Pages on this site may include embedded content, such as YouTube videos, for example. Embedded content from other websites behaves in exactly the same way as if you were visiting the other website.
These websites may collect data about you, use cookies, integrate additional third-party tracking and monitor your interaction with this embedded content, including tracking your interaction with embedded content if you have an account and are logged in to this website.
Below is a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our website. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of Facebook cookies and your IP address is not sent to a Facebook server until you agree to this. See their privacy policy here: Facebook privacy policy.
We use the Twitter API to display the timeline of our tweets on our website. Twitter has its own cookie and privacy policies over which we have no control. Your IP address is not sent to a Twitter server until you agree to it. See their privacy policy here: Twitter privacy policy.
- YOUTUBE
We use YouTube videos embedded on our website. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of YouTube cookies and your IP address is not sent to a YouTube server until you agree to this. See their privacy policy here: YouTube privacy policy.
COOKIES
This website uses cookies – small text files that are placed on your machine to help the website provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts and provide anonymous tracking data for third-party applications such as Google Analytics. Cookies are generally there to improve your browsing experience. However, you may prefer to disable cookies on this website and others. The most efficient way to do this is to disable cookies in your browser. We suggest you consult your browser’s help section.
NECESSARY COOKIES (ADDITIONAL FOR REGISTERED CUSTOMERS)
- cfduid : This is used by our CloudFlare CDN to identify individual clients behind a shared IP address and apply security settings per client. See more privacy information here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the site.
REQUIRED COOKIES (ADDITIONAL FOR CUSTOMERS
NECESSARY COOKIES (ADDITIONAL FOR REGISTERED CUSTOMERS)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie: Used by WordPress to ensure that cookies are working correctly.
- wp-settings-[UID]: WordPress sets some cookies wp-settings-[UID]. The number at the end is your individual user ID from the user database table. This is used to customize your view of the administration interface and possibly also the main site interface.
- wp-settings-[UID]: WordPress also sets some cookies wp-settings- {time} – [UID]. The number at the end is your individual user ID from the user database table. This is used to customize your view of the administration interface and possibly also the main site interface.
5. WHO HAS ACCESS TO YOUR DATA
If you are not a registered customer on our site, we cannot store or view any personal information about you. If you are a customer with a registered account, your personal information may be viewed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to obtain customer account information and access.
6. THIRD PARTY ACCESS TO YOUR DATA
We do not share your data with third parties in order to reveal your personal information, such as e-mail address, name, etc. The only exceptions to this rule are partners with whom we must share limited data in order to provide the services you expect from us. Please see below: Start End
KPOS BUSINESS
7. HOW LONG WE STORE YOUR DATA
When you submit a support ticket or comment, your metadata is retained until (if) you ask us to delete it. We use this data so that we can recognize you and automatically approve your comments, rather than keeping them for moderation.
If you register on our site, we also store the personal information you provide in your user profile. You can view, edit or delete your personal information at any time (except by changing your username). Site administrators can also view and edit this information.
8. SECURITY MEASURES
We use SSL / HTTPS throughout our site. This encrypts our communications with the servers so that personally identifiable information is not captured / misappropriated by unauthorized third parties.
In the event of a data breach, system administrators will immediately take all necessary measures to ensure system integrity, contact affected users and attempt to reset passwords if necessary.
9. YOUR DATA RIGHTS GENERAL RIGHTS
If you have a registered account on this site or have left comments, you can request an exported file of the personal data we hold, including any additional data you have provided us with.
You can also ask us to delete all the personal data we store. This does not include data that we are obliged to keep for administrative, legal or security purposes.In short, we cannot delete data that is essential for you to be an active customer (i.e. basic account information such as an e-mail address).
If you want all your data deleted, we will no longer be able to offer you support or other product-related services.
GDPR RIGHTS
Your privacy is of the utmost importance to us. In the future of GDPR, we intend to support the GDPR standard. Simplycar allows residents of the European Union to use its service. Therefore, Simplycar aims to comply with the European General Data Protection Regulation. For more details, see here: EU GDPR information portal.
10. THIRD PARTY WEBSITES
Simplycar may post links to third party websites on this site. These third-party websites are not monitored for privacy or security compliance by Simplycar, and you release us from any liability for the conduct of such third-party websites.
All social media sharing links, whether displayed as text links or social media icons, do not connect you to any of the associated third parties unless you explicitly click on them.
Please note that this privacy policy and any other policies in effect, plus any modifications, do not create rights enforceable by third parties or require disclosure of personal information regarding members of the Service or the Site. Simplycar assumes no responsibility for any information collected or used by any third-party advertiser or website. Please review the privacy policy and terms of use of each site you visit through third-party links
11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
At times, it may be necessary or desirable for Simplycar, for legal purposes, to disclose your information in response to a request from a government agency or private litigant. You agree that we may disclose your information to third parties when we believe in good faith that it is desirable to do so for purposes of a civil action, criminal investigation or other legal matter. If we receive a subpoena that affects your privacy, we may choose to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we do not have to do so. We may also proactively report to you and disclose your information to third parties when we believe it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activity. You hold us harmless from any damages that may arise from the disclosure of your information or related to a request by law enforcement agencies or private litigants.
Any transmission of personal data for legal purposes will only be done in compliance with the laws of the country in which you reside.
12. MODIFICATIONS
We may change this privacy policy from time to time. When we change this privacy policy, we will update this page accordingly and ask you to accept the changes in order to continue using our services
