Our experience with Simplycar was unfortunately below expectations.
When we received the vehicle, it was not very clean. The car also had numerous scratches, small dents, and a couple of broken exterior parts, which did not give a good first impression in terms of maintenance and quality control.
A more serious issue was that the road lights were not working properly. Since very few roads in Cape Verde have street lighting, this became a major safety concern. We didn’t notice the problem at pickup because it was daytime, but when we drove back from Tarafal to Praia at night, it was quite problematic and uncomfortable.
Additionally, the customer service was not very friendly, which made the overall experience even less positive.
There is definitely room for improvement.